How We Work

How Will Santex Group Work With Us?

There are many development partners and contractors to choose from. Distinguishing the difference between them at the outset of your research can be difficult. Understanding how a company works with its clients and how the company will work with you is crucial to making the best decision for your project. Client Communications takes precedence in providing a high level of client service, which is maintained through frequent communication at Santex. Either through an initial contact by Santex’s business development team, or just stumbling on our website and sending an e-mail; communication and understanding of your business needs are number one. After that initial discussion, we invite an in-person, or web conference discovery team visit; there, we can discuss the project in more detail. This helps Santex to get a better sense of the work to be done and answer the client’s questions as needed.

We take meticulous notes at all meetings, provide prompt follow up and do what we say we’ll do. That approach to business is built into every step of our relationship. Such a demanding, exact process leaves no detail unaccounted for and no question unanswered. It guarantees superior results, delighted customers and award winning project deliverables.

For our clients, the best part is when the project is complete. What was once a concept is now a reality.

Projects

Our software professionals understand your business requirements, guide you to develop a project model which suits your working style and amplifies our productivity. With our expertise and experience we offer a variety of technology based projects suites. We implement best practices, CMMI certification, architecture models, and an outstanding blend of technology and features. We help you build software requirement specifications (SRS) that suits your requirements. We deliver on time, and on budget results, and together with our requirement analysis help to build detailed project deliverables which can be implemented.

Staff Augmentation (or "Off-shore Dedicated Teams)

An Offshore Dedicated Development Team can prove to be the right hand of your in-house engineering team. Our team gels with your pool of Engineers to steer your company on a clear road to success. We use the best skills, resources and flexibility. All our services prove cost effective when compared to the time frame. We implement customer specific quality and development processes. Santex provides the best solutions for your ongoing development process, maintenance and support. We look forward to achieving our customer’s goals by understanding offshore assignments and providing the best services. Great infrastructure and professional expertise and global time scale helps us meet your deadline with ease.

Retainers and Post Deployment Upgrades

After development support is essential. There are always updates and enhancements that may be necessary. This is why the retainer/support phase is crucial for any development project to run smoothly after it is put live. This allows time for your personnel to be fully trained on the new software or product. With the retainer model Santex will train your staff to be the trainers. When additional functions are added or if there is staffing changes or additions, your personnel can operate the on or offline product functionality with confidence and accuracy.

The retainer model (or phase 5 of a project) allows for quick enhancements and updates due to changing business functions and business landscapes. This creates an efficient deployment of these changes to your website or mobile application. You work on real time, your customers work on real time, and your website and mobile applications need to as well. This is a very customer-centric model, and can make every transaction seamless and efficient. If ROI is important to your business, then this is the most effective way to gain it with your digital strategy.